Lexus has ranked highest in customer satisfaction among luxury brands in the J.D. Power and Associates 2011 Customer Service Index (CSI) Study.
Lexus dealers, including Ebrahim K. Kanoo, the sole distributor of Toyota and Lexus in the Kingdom of Bahrain, consistently provide innovative ownership experiences; exceed customer satisfaction and offer dedication, excellence and elegance in all its services.
The results of the study show that the Lexus brand has ranked the highest in CSI for the 14th time – the most of any brand in the world.
Lexus, a leading global brand, has always pursued a uniquely uncompromising approach to creating premium automobiles – one that seeks innovation with a sophisticated fusion of seemingly incompatible ideas, customer centric strategies, high performance yet high fuel efficiency, advanced technology yet exceptional ease of use, luxurious and elegant yet powerful.