“We are delighted to be honoured with such a prestigious award that recognizes our commitment to customers and the standards they have come to expect from us at BMI Bank,” Jamal Al Hazeem, Chief Executive Officer of BMI Bank said.
“Our online channels including Facebook and Twitter are yet other gateways through which our customers view us and are today probably their first point of contact when looking for information on our products and services. Having an updated website in both Arabic as well as in English, with real time information and updates is no longer a preference but a necessity,” he said.
“Following the launch of our rejuvenated brand in 2011, we worked on revamping our website to reflect our promise to simplify banking for customers as much as possible while ensuring easy access to the information they look for without having to navigate and sift through multiple pages. The addition of an e-payment channel within the site offering customers a safe and secure environment in which to pay their credit card bills is just another step towards enhancing customer convenience.”
“We take this opportunity to thank the judges and organizers at the Pan Arab Web Awards Academy for their commendation, along with our loyal customers for their continued support. We would also like to congratulate our design team at Lowe MENA as well as our development team at Al-Nadeem for their ability to constantly raise the bar and set yet higher standards in creativity enabling our Bank and Brand to consistently deliver on our creed of being better, together.”
The ceremony was presided over by the Chairman of the Information Technology Committee, Parliamentary Samer Saadeh in the presence of representatives from the Internal Security Forces Director General, Major General Ashraf Rifi and Fouad Makhzoumi along with the Ambassadors of Jordan and Oman and representatives from the Embassies of Kuwait, Egypt, and Saudi Arabia. Subsequent to speeches, Pierre Moukarzel, President of the Academy honoured a number of colleagues in the business press and handed them Awards of Appreciation, then presented the prizes and certificates of Honour to the winners of Arab Banks.
The Pan Arab Banking Web Awards, which promotes intellectual and professional creativity in the world of banking and banking services, were created with the objective of recognizing excellence in creating an online service that would cater and quickly adapt to the ever changing banking needs of customers across the region BMI Bank had earlier won a Bronze award for best Web Design at the Pan Arab Web Design Awards in 2008 and the prestigious Bahrain e-Content Award in 2009 in the e-Banking category, recognizing ease of use of its comprehensive e-banking services in a safe and secure environment in which to conduct personal and business transactions.