Batelco announced that the Company had immediately blocked a premium SMS Code for sending text messages, which was being used improperly by a TV channel, without Batelco’s consent.
Following a brief investigation today it was discovered that the premium SMS code in question is assigned to an external Service Provider who as per agreed contract terms must obtain Batelco’s permission prior to each use of the code. However, on this occasion the company didn’t seek the required permission and provided the codes to the TV channel without Batelco’s consent.
This is a direct infringement of Batelco’s contract with the Service Provider, which Batelco finds most unacceptable and accordingly has been in contact with the Service Provider to take immediate action.
Batelco reserves all its legal rights under the contract or otherwise in relation to this incident. Furthermore, Batelco will open a full investigation into this matter and upon the outcome will take the necessary action.