The Nationality, Passports and Residence Affairs (NPRA) Directorate held a key forum on institutional excellence.
Interior Ministry Undersecretary for Nationality, Passports and Residence Affairs Shaikh Rashid bin Khalifa Al-Khalifa patronized the event.
The symposium was organized in tandem with Bahrain Society for Quality, the University of Bahrain and the Bahrain Defence Force (BDF).
The event is part of the NPRA-Quality Week to promote the culture of institutional excellence and ensure premium services.
Bahrain Society for Quality Chairman Dr. Khalid Jassim Boumtea stressed the importance of promoting comprehensive quality to ensure outstanding public sector services.
(UoB) teacher Dr. Raed Ibrahim Al-Jowder delivered a lecture outlining outstanding models of excellence.
Dr. Hisham Abdulrahman Al-Binali, from the Bahrain Defence Force (BDF), focused on employees’ work rotation as part of quality human resources management.