Manama: Batelco in a statement said that it has always embedded innovation as central to its strategy and since the Company’s inception has been connecting people and places via the most up to date telecommunications services, to upgrade their world and deliver a first class customer experience.
On an annual basis Batelco continues to invest millions of dinars in upgrading and building new infrastructure to ensure Bahrain has access to the best and most advanced networks. The Company’s desire to launch the next new thing is constant which has led to the delivery of a huge range of products and services, many launched ahead of competitors.
Batelco was first to launch 4G services, Cloud services and VoLTE (Voice over LTE) technology, for the Kingdom of Bahrain. In line with this drive, Batelco is also the first and only company with a nationwide Fibre network.
Today, keeping innovation and customer experience at its heart, Batelco is in a phase of transformation and is investing in the relevant platforms to elevate communication standards and become the leading integrator of digital solutions in Bahrain.
Batelco CEO Eng. Muna Al Hashemi said that Batelco understands that the way customers’ feel about a company is key to its success, and accordingly being customer focused is one of the main pillars of Batelco’s strategy.
“Being innovative and embracing change are paramount; accordingly, we are well underway with our plans for digitisation to meet the current trend for smart homes and smart cities.”
“We want to ‘upgrade the world’ of communications for all our customers through our provisioning of the latest products and services at value for money prices. As Bahrain’s most advanced digital network we’ll keep bringing you innovative ways to connect better, work better and live better,” added Mrs. Al Hashemi.