MANAMA: Ithmaar Bank, a Bahrain-based Islamic retail bank, received the Best Bank Loyalty Programme Award from Mastercard.
The prestigious annual award was presented to Ithmaar Bank in recognition of its successful, customer-focused credit card rewards programme, Ithmaar Rewards.
“Ithmaar Bank is committed to becoming one of the region’s leading Islamic retail banks,” Mohammed Janahi, General Manager, Retail Banking Group at Ithmaar, said.
“We recognize that, to do so, we must put our customers at the heart of everything we do and continuously improve their banking experience by offering them best-in-class solutions,” he said.
“The Ithmaar Rewards programme is a great example of this very approach, and we are pleased to be the only Bank in the Kingdom of Bahrain to earn such prestigious recognition,” said Janahi. “The Award celebrates the fact that Ithmaar Rewards has achieved the highest in points accumulation and points redemption by its credit cardholders. This demonstrates the popularity of the Bank’s loyalty progamme among our customers, and reconfirms that our continuous efforts to meet and exceed their expectations are paying off,” he said.
“A close, long-term strategic partner, Ithmaar Bank has always added tremendous value to the work we do in Bahrain. We’re delighted to award them for the Best Bank Loyalty Program in the Kingdom,” said J.K. Khalil, Country Manager, Saudi Arabia, Bahrain, and Levant, Mastercard. “Mastercard is committed to enabling the sustainable growth of the financial landscape across Bahrain and the rest of the region, which is why together with our partners, we will consistently put consumers at the core of our strategy and reward them for their ongoing loyalty. We will continue to use the power of partnerships to roll out new and innovative payment solutions that not only provide simple and convenient ways to pay, but that further delight and satisfy consumers along the way,” he said.
Ithmaar Rewards, one of Bahrain’s most rewarding loyalty programme, offers Ithmaar Bank Mastercard credit cardholders’ loyalty points for when using their credit cards.
The accumulated points can then be redeemed online to purchase airline tickets from a choice of 700 airlines, make hotel reservations from a choice of 150,000 hotels, or book car rental services worldwide. Ithmaar Rewards also allows cardholders to use their points to earn cashback, make donations, or transfer their points to one of several partner loyalty programmes, such as Etihad Airways and Centrepoint Shukran cards. Ithmaar Bank credit card customers are automatically enrolled in Ithmaar Rewards, and there’s no need for them to register before they can start earning points.
