Manama: Mahmood Rafique, Editor: Zoho Corporation, a leading global technology company, reached a landmark clientele base of 100 million users across its 55+ business applications.
Zoho is the first bootstrapped SaaS company to reach this milestone and has done so without any external funding.
This growth comes on the heels of the company reaching 1 billion USD in annual revenue last year. Zoho now has more than 700,000 customers across 150+ countries. The company has steadily increased its traction from one million users in 2008 to 100 million—with the last 50 million users added within the past five years. The Middle East and North Africa (MENA) is one of Zoho’s fastest-growing regions with UAE, Saudi Arabia and Egypt being top markets.
“I want to thank all of our customers for trusting us with their business and helping us reach 100 million users worldwide,” said Sridhar Vembu, Co-founder, and CEO of Zoho Corp.
“This is an impressive milestone for any organization, but it’s particularly sweet for us as a bootstrapped company that has never raised external capital. And we are not done yet. We have an impressive innovation pipeline covering the next 10 years, investing in deep technologies to serve billions of users around the world. We’re working towards it, and we want to thank all of you for your continued support.”
Zoho’s growth has been driven by an unwavering commitment to its ‘transnational localism’ strategy over the years, where it remained anchored to its roots all whilst continuing to evolve and tailor its offerings to meet local market needs across the world. In the MENA region, Zoho has achieved this through product localization, opening new offices, hiring local talent, and partnering with leading public and private entities to support governments’ digitalization agendas.
The company has continued to diversify and innovate its product portfolio to meet the changing market and customer demands. This year, Zoho launched a free privacy-centered browser, Ulaa, which enables a secure browsing experience for individuals and organizations. It has also unveiled new features and capabilities in 13 apps powered by generative AI and ChatGPT that further improve businesses’ productivity and efficiency.