The new Customer Experience Centre, located at Batelco Headquarters in Hamala, was officially opened by Batelco Group Chief Executive Shaikh Mohamed bin Isa Al Khalifa and Batelco Bahrain CEO Rashid Abdulla at a ceremony attended by Batelco Group and Batelco Bahrain senior executives.
Batelco’s Customer Experience Centre is a state-of-the-art facility designed and developed around the needs of customers giving them the opportunity to experience the latest innovative products and services offered by Batelco. The Centre features all of Batelco’s latest communication and ICT products, services and solutions in one convenient and modern location. Experienced consultants are on hand at the Centre to answer any questions and provide businesses with advice on the best solutions for their requirements.
Among the key products and services showcased at the Centre are Batelco Network Infrastructure, Data Center, Unified Communications, Collaboration and Mobility solutions. Also included are comprehensive Physical & IT Security Solutions, high speed data and internet connectivity along with all relevant management tools.
Shaikh Mohamed bin Isa Al Khalifa said that many customers especially in the business community had requested such a service that provides hands on experience of the latest products, services and solutions.
“Keeping up with the rapid changes in technology can be a daunting task and our new Centre will be a great asset in providing a location with all of our business products and services available for demonstration under one roof, with the added benefit of having skilled Batelco personnel on-site.”
Batelco Bahrain CEO Rashid Abdulla added that the Customer Experience Centre would give customers the opportunity to explore the many and varied business solutions available from Batelco and discover how Batelco can help them in tackling new business opportunities.
Batelco’s new customer experience centre will further enhance Batelco’s position in the market as an ICT solutions provider and demonstrate Batelco’s capability in delivering customised integrated solutions to meet customers’ demands.
“To arrange a visit to the customer experience Centre, business customers may contact their dedicated account manager.”