MANAMA: As part of ongoing efforts to improve the passenger experience and deliver increased flexibility to its airlines, Bahrain Airport Company (BAC) will this year introduce SITA’s self-service check-in kiosks across Bahrain International Airport.
SITA will install and manage six new Airport Connect® S4 Kiosks at the airport, with four kiosks to be introduced in the economy check-in area and two in the first and business class check-in area. The new S4 kiosks provide a vastly improved passenger experience with large 19-inch multi-touch screens.
Along with the new kiosks, SITA will provide its Airport Hub™ shared connectivity platform, enabling airlines to migrate their back offices from legacy or direct connections systems to a cloud-based communication link.
“This project is the first step towards the company’s vision of implementing IATA Fast Travel Initiative which will significantly enhance the passenger experience at Bahrain International Airport. This initiative will offer benefits of self-service check-in to passengers to facilitate the passenger journey,” said, Mohamed Yousif Al Binfalah, Chief Executive Officer of BAC.
“Kiosks have proven to be an extremely versatile interface for a wide range of airport functions and services. Having worked with airlines, airports and governments around the globe has allowed us to develop kiosk products across all touch points in the airport journey and SITA has already delivered more than 10,000 kiosks to airports and airlines globally,” added, Hani El-Assaad, SITA President, Middle East, India and Africa.
