Kuwait: Kuwait Telecommunications Company, stc, a world-class digital leader providing innovative services and platforms to customers, enabling the digital transformation in Kuwait, has announced the successful completion of Kuwait’s first trial of AI Calling, an AI-powered real-time voice translation service. The milestone marks a significant step in the Company’s efforts to introduce next-generation communication technologies and reflects stc’s strategy to lead digital innovation as it prepares for the future deployment of the service.
The successful trial demonstrated the service’s ability to provide seamless, real-time voice translation between Arabic and English, enabling users to communicate naturally without language barriers. Powered by an advanced artificial intelligence model, the solution delivers high accuracy with low latency, offering a smooth communication experience across both personal and business interactions. Once introduced commercially, the service will be natively integrated into stc’s network, ensuring scalability, reliability, and a consistently high-quality customer experience.
The AI-powered solution is expected to create new opportunities across a range of sectors by enabling more effective multilingual communication. Industries such as e-commerce, delivery services, and customer service stand to benefit from faster and more seamless interactions, helping businesses enhance operational efficiency while improving customer experience. Technology also supports a more connected and inclusive communications environment by reducing language barriers and enabling smoother day-to-day interactions.
In a statement, stc indicated that the successful completion of the trial reflects the Company’s commitment to introducing innovative technologies that anticipate evolving customer needs while strengthening its portfolio of AI-driven services. As the first telecom operator in Kuwait to successfully test AI-powered real-time voice translation, stc continues to reinforce its position at the forefront of digital transformation by developing advanced solutions that deliver meaningful value to customers and businesses alike.
The Company added that integrating the service directly into stc’s network will provide the foundation for delivering a reliable and scalable communication experience once the service is commercially deployed. Building on the success of the trial, stc will continue expanding its AI-enabled solutions portfolio and exploring emerging technologies that enhance connectivity, support Kuwait’s digital transformation journey, and contribute to building a more connected, inclusive, and prosperous communications ecosystem.
